Choose Your Own Body Shop for Insurance Repairs in San Jose
Your car was just hit, an insurance claim is open, and someone may already have suggested where to take it. You can choose your own body shop, and this page explains what that looks like at AW Collision San Jose. We work with all major insurance providers, so we handle much of the back-and-forth with your insurer for you.
Can I choose my own body shop when insurance is paying for the repair?
Yes, you can bring your car to AW Collision San Jose, and we work with all major insurance providers. Your claim stays with your insurer, and we coordinate the estimate and repair details with them.
If your insurer has given you a shop suggestion, you can still ask us for an estimate and compare. The estimate is free and no appointment is required.
Will AW Collision work with my insurance company?
We work with all major insurance providers. When you bring your car in, we handle the insurance and estimate coordination as part of the repair process.
If you aren't sure how your insurer handles claims, call us at (408) 392-1200 and we can talk through what to expect.
What does AW Collision handle once I pick the shop?
We take care of the repair from first look to final check, and we coordinate with your insurer along the way. We speak up for proper repairs and OEM parts, not just the cheapest option.
Here is the order the work follows:
- Intake and damage assessment
- Insurance and estimate coordination
- Frame and structural repair
- Body and panel repair
- Color-matched painting
- Final quality check
Do I need an appointment to get an estimate?
No. Estimates are free, and you can come in without an appointment.
An in-person inspection is the most accurate way to see the full damage. If you can't make it during the day, we also offer after-hours drop-off.
How long will the repair take?
It depends on the damage and on parts availability. Small repairs can take 3 to 5 days, and extensive structural damage can take 2 to 3 weeks.
You get updates throughout the repair. We also offer Midway rental.
Why does the choice of shop matter after a crash?
The shop decides how the car is measured, repaired, painted and checked, and those steps affect how the car looks and drives afterward. Insurance pays for the claim, but the repair itself is done by the shop you pick.
Here is what you get at AW Collision San Jose:
- Frame and unibody repair with computerized laser measuring.
- Paint work with computerized color matching.
- Manufacturer-related credentials. Our San Jose shop is listed as an Acura Certified Collision Repair Facility, BMW Certified Collision Repair Center, Ford Certified Collision Network, Honda Certified Collision Repair Facility, Lexus Authorized Collision Center, and I-CAR Gold Class Collision Repair, with Audi and Toyota certifications as well.
- A written lifetime warranty on body and paint work for as long as you own the vehicle.
AW Collision has 13 locations across California, Nevada, Tennessee, Alabama, and Florida.
FAQ
Do I have to use the shop my insurer suggests?
You can bring your car to AW Collision San Jose instead. We work with all major insurance providers and coordinate the estimate with your insurer.
Does it cost anything to get an estimate?
No, estimates are free. You don't need an appointment, though an in-person inspection is the most accurate.
Do you offer paint protection or detailing along with repairs?
Yes, we offer paint protection film and detailing alongside collision repair. Ask about them when you come in for your estimate.
What if my car has structural damage?
We handle frame and unibody repair using computerized laser measuring. Extensive structural damage can take 2 to 3 weeks, and you get updates throughout.
Is the repair covered by a warranty?
Yes, body and paint work comes with a written lifetime warranty for as long as you own the vehicle. Ask us for the details when you drop off your car.
Get a free estimate in San Jose
Call AW Collision San Jose at (408) 392-1200 or stop by 1729 Junction Avenue, San Jose, CA 95112. No appointment is needed for an estimate.
Hours:
- Mon-Fri 7:30 AM - 6:00 PM
- Sat 8:00 AM - 2:00 PM
- Sun Closed